Policies


Shipping and Processing Times:

       Every effort is made to ship orders as quickly as possible, because I know how excited we all get to start those new projects we have planned.  At the very longest, all orders will ship within 5 business days, but usually closer to 2. 

Return policy:

   No fabric can be returned as it has been cut to order. Thank you for understanding.

Maker(s in the) Mountains Retreat Terms and Conditions:

The terms “Maker Mountain Fabrics,” “I” and “my” refer to Grace Pollak, the sole proprietor of Maker Mountain Fabrics, which offers and operates the retreat.  The retreat offered is subject to Maker Mountain Fabrics’ standard terms and conditions. Please review the terms and conditions carefully prior to completing your reservation. Some of these terms and conditions are set out below to draw your attention to the fact that my obligations to you are limited. 

Once the trip begins, I will do everything possible to ensure your enjoyment, and I rely on you to tell me if something is not working. I look forward to a successful partnership together, and I hope that you sit back, relax and enjoy the ride.

Traveler Responsibility
All travelers assume the responsibility to ensure that the  trip is appropriate to their physical abilities and interests. Travelers are responsible for being in sufficiently good health to undertake their trip; for obtaining the appropriate medical and cancellation insurance; for studying all pre-departure information; and for acting in a manner considerate of fellow travelers and the location visited. Travelers assume full responsibility for all risks, including but not limited to any loss, injury, death or damage to them, their family or their dependants arising in connection with their participation, or the participation of their family, in the trips, and for ensuring that they have adequate insurance coverage to cover any loss.

Travel Risk
Any form of travel contains inherent risks and medical facilities and services may not be easily accessible and may not be sophisticated. There are other risks associated with the trips, such as theft or loss of or damage to property. Some of the services provided in connection with the trip, including lodging, transportation, food service, and local tours and activities, are obtained from independent suppliers over whom Maker Mountain Fabrics has no control.

Although Maker Mountain Fabrics endeavours to choose appropriate independent suppliers to provide services on the trips, I have no right to control their operations and therefore makes travel arrangements for the trips on the condition that I will not be liable for any act or omission of any independent supplier or any unrelated third party. The services provided by independent suppliers are subject to the laws of the place where the services are provided, and any conditions imposed by those suppliers. The liability of the independent suppliers may be limited by their tariffs, conditions of carriage, tickets and vouchers, and international conventions and agreements.

Travelers further agree that they will indemnify and hold Maker Mountain Fabrics and Grace Pollak harmless in respect of any claims arising in connection with the trip made by: i) third parties, which arise from the misconduct of the travelers; ii) the traveler’s family members, dependants or heirs, iii) third parties, which the traveler, their estate, their family members, dependants or heirs have sued, if damages are recovered from such third parties, to the extent the third party obtains any indemnification from Maker Mountain Fabrics; except where the loss, injury, death or damage is caused by the reckless or fraudulent conduct on the part of Maker Mountain Fabrics, or their employees, guides, shareholders, officers or directors.

Maker Mountain Fabrics reserves the right to decline accepting or retaining any traveler whose health or actions in Maker Mountain Fabrics’s sole judgment impede the operation of a trip or the welfare or enjoyment of fellow travelers.